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  • Can I purchase products and have them sent to the locations in Japan or other countries?
  • I don't plan to take an international flight, can I still reserve or purchase duty-free items?
  • Can I return or exchange products that I purchased?

I don't plan to take an international flight, can I still reserve or purchase duty-free items?

No, you cannot use duty-free shops if you are not planning to take an international flight. Only customers with a scheduled international flight and a boarding pass may reserve and purchase duty-free items.

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  • Can I use your shops when I arrive?
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